Avaya uui info

Avaya uui info

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Join your peers on the Internet's largest technical computer professional community. It's easy to join and it's free. Register now while it's still free! Already a member? Close this window and log in. Join Tek-Tips Forums! Join Us! By joining you are opting in to receive e-mail. Promoting, selling, recruiting, coursework and thesis posting is forbidden. Students Click Here. From what I have read, if I receive the following it should work: 1 CTI app receives adjunct route request.

When I return my private data, the UUI value is still blank. Does anyone have some sample code on this I am spinning some serious wheels trying to figure this out. Thanks, Zowwie. Zowwie, afair, you can't set uui field for an existing call. If the above is valid Are you aware of any work arounds to this?Log In.

avaya uui info

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Already a member? Close this window and log in. Join Tek-Tips Forums! Join Us! By joining you are opting in to receive e-mail. Promoting, selling, recruiting, coursework and thesis posting is forbidden. Students Click Here. The header "x-user-to-user-info" is a propitiatory header not supported by CM. Once this is done, what is the best way to configure the UUI message to display on the Avaya Handset?

Thanks Again. Program a uui-info button on the phones. Thanks again for your reply. One other question Red Flag This Post Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework. Close Box. Students Click Here Join Us! Posting Guidelines Promoting, selling, recruiting, coursework and thesis posting is forbidden.Service Provider: Voice Portal passes the UUI data along as a single block to the application without making any attempt to interpret data.

Avaya One-x Agent: unable to display vdn, UUI, collected digits screenpop on one-X Agent

It then passes the application both the fully encoded UUI data and the parsed array with only the values still encoded. Each connection has its own tree associated with it, and the values for that connection can be accessed using the format session. For example, if you want to declare two variables called ucid and modeand you wanted to set those variables to be equal to the corresponding values for connectionyou would specify:. In VoiceXML, there is only one active call so the UUI information is organized into a similar tree format and placed into a session variable at the start of the dialog.

The tree structure looks like this:. Each name must be set to the hexadecimal encoded ID stored in the shared[] array. Each value must be set to the encoded value stored in the shared[] array. Each name in the pair must be separated from its value by acomma. Each name-value pair must be separated from the next name-value pair by a ; semi-colon. The options are: Service Provider: Voice Portal passes the UUI data along as a single block to the application without making any attempt to interpret data.

If you select this option, the application must handle the UUI data on its own. For example: avaya. The tree structure looks like this: session. When you specify the name-value pairs: Each name must be set to the hexadecimal encoded ID stored in the shared[] array.

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avaya uui info

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You expressly understand and agree that you assume all risks associated with use or reliance on this content. Home Contacts How To Buy. But for testing purpose we havenot logged in any agent for that routing skill. Is there any configuration missing? Any step is missing here? Any configuration to be done in AES?

Hi, I would suggest you raise case with Avaya CM support teamm for this. Thanks, Prashant. Hi Prashant, Thank you for the reply, 1. The maximul UUI length is 96 bytes; 5. On the agent phone are you checking for uui by using the uui-info button?

Tags aescommunication manageruser-to-useruui Thread Tools. All times are GMT The time now is AM. Avaya Support Forums - Archive - Top. Mark Forums Read. Thread Tools. Join Date: Jun Posts: Find all posts by mamb. Join Date: Oct Posts: Find all posts by pmulya. Join Date: Mar Posts: 1. Find all posts by chris Posting Rules.Log In. Take Care Matt I have always wished that my computer would be as easy to use as my telephone.

My wish has come true. I no longer know how to use my telephone. Thank you for helping keep Tek-Tips Forums free from inappropriate posts.

The Tek-Tips staff will check this out and take appropriate action. Click Here to join Tek-Tips and talk with other members! Already a Member? Join your peers on the Internet's largest technical computer professional community. It's easy to join and it's free. Register now while it's still free! Already a member? Close this window and log in.

Join Tek-Tips Forums! Join Us! By joining you are opting in to receive e-mail. Promoting, selling, recruiting, coursework and thesis posting is forbidden. Students Click Here. It kinda works, but I get a weird result. Somehow the system inserts the number 3 between every digit.

Hmm - nice one Matt - thanks I will dig around and see what I can find.Log In. Thank you for helping keep Tek-Tips Forums free from inappropriate posts. The Tek-Tips staff will check this out and take appropriate action. Click Here to join Tek-Tips and talk with other members! Already a Member? Join your peers on the Internet's largest technical computer professional community. It's easy to join and it's free. Register now while it's still free! Already a member? Close this window and log in.

Join Tek-Tips Forums! Join Us! By joining you are opting in to receive e-mail. Promoting, selling, recruiting, coursework and thesis posting is forbidden. Students Click Here. Can someone explain it to me Thank you so much, i read documents and spoke to a few people but no one really explained it this well. Red Flag This Post Please let us know here why this post is inappropriate. Reasons such as off-topic, duplicates, flames, illegal, vulgar, or students posting their homework.

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